Shipping Policy
Effective Date: January 8, 2025
At Nexasonali, we are committed to delivering your products as quickly and efficiently as possible. This Shipping Policy outlines our guidelines for processing, shipping, and delivering your orders. By placing an order, you agree to the terms outlined below.
3.1. Shipping Methods and Delivery Times
We offer a range of shipping methods to suit your needs. All orders will be processed within 1-2 business days of receipt. Delivery times may vary depending on the shipping method selected, destination, and availability of the product. Please note the following:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Next business day delivery (available for select items and locations).
Shipping times are estimates and can be affected by factors such as weather, holidays, and courier delays.
3.2. Shipping Charges
Shipping charges are calculated at checkout based on the shipping method and the delivery address. You will be informed of the shipping cost before finalizing your order.
- Free standard shipping is available for orders over $100 within the United States.
- For expedited and overnight shipping, the shipping cost will be displayed during checkout.
3.3. Order Processing
Once your order is placed, we will process it within 1-2 business days. You will receive a confirmation email with a tracking number once your order has been shipped. You can track your order through the carrier’s website using the tracking number provided.
3.4. Shipping Restrictions
Currently, we only ship within the United States. We do not offer international shipping at this time. If you are located outside of the U.S., please contact us before placing an order to confirm shipping options.
3.5. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure that you receive either a replacement or a full refund for the damaged items.
3.6. Shipping to Multiple Addresses
At this time, we are unable to ship orders to multiple addresses. If you wish to ship to multiple locations, you will need to place separate orders for each address.
3.7. Changes to Shipping Policy
Nexasonali reserves the right to modify this Shipping Policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy regularly. Your continued use of our website and purchase of our products signify your acceptance of any updated policy. The date of the last update will be displayed at the top of this document.
3.8. Contact Us
If you have any questions about our Shipping Policy, please contact our customer service team at:
Email: info@nexasonali.com
Phone: (972) 686-1181