Payment Policy

Effective Date: February 25, 2025

At Nexasonali, we prioritize your convenience and security when it comes to payments. This Payment Policy outlines the payment methods we accept, the process for completing your purchase, and how we ensure secure transactions. By making a purchase through our website, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept the following payment methods for your convenience and security:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Pay securely via your PayPal account
  • Apple Pay: Pay using your Apple Pay account for a fast and secure transaction
  • Other Methods: We may offer additional payment methods as available during checkout

All payment methods are securely processed, ensuring that your payment information is protected.

2. Payment Authorization

  • When you place an order on our website, you will be asked to provide your payment details. By submitting your payment information, you authorize Nexasonali to charge the total order amount, including taxes, shipping, and handling fees.
  • Your payment will be processed once you complete your purchase. In some cases, we may need to verify your payment details before processing the order. If additional verification is needed, we will notify you promptly.

3. Payment Security

  • Nexasonali employs advanced encryption technology to protect your payment information during transmission. We use Secure Socket Layer (SSL) encryption, which ensures that your payment details are securely transmitted and stored.
  • We do not store your full payment information, such as credit card numbers, on our servers. All sensitive data is processed securely by our payment processors.

4. Payment Confirmation

  • Once your payment is successfully processed, you will receive an email confirmation with your order details, including the total payment amount, shipping method, and estimated delivery time.
  • If for any reason your payment is declined or not authorized, we will contact you to resolve the issue before proceeding with the order.

5. Taxes and Fees

  • The price of your items will be displayed on the website at the time of checkout. Sales tax is applicable based on the shipping address, and it will be added to your total during checkout.
  • For international customers, please note that import duties and taxes may be applied by your country’s customs office. These charges are your responsibility.

6. Refunds and Cancellations

  • If you cancel your order within 24 hours of purchase, we will issue a full refund to your original payment method. After this period, cancellations may not be possible, as your order may have already been processed or shipped.
  • If you return a product in accordance with our Refund and Returns Policy, a refund will be issued to the original payment method used for the purchase.

7. Payment Disputes

  • If you believe that there is a mistake or discrepancy with your payment or billing information, please contact us immediately at info@nexasonali.com or call (972) 686-1181. We will investigate the issue and provide a resolution as soon as possible.

8. Currency

  • All transactions are conducted in United States Dollars (USD). For international customers, your credit card company or payment provider will convert the total to your local currency at the current exchange rate.

9. Payment Processing Time

  • For most transactions, payment is processed immediately. However, some payment methods (such as PayPal or Apple Pay) may have slightly longer processing times. Once your payment is processed and approved, we will begin preparing your order for shipment.

10. Contact Us

If you have any questions or concerns regarding our payment process, please contact us:

  • Email: info@nexasonali.com
  • Phone: (972) 686-1181
  • Address: 3753 Casa Del Sol Ln, Dallas, Texas (TX), United States