Privacy Policy

Effective Date: February 25, 2025

At Nexasonali, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make purchases. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information:

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, payment information, and any other details required to process your order.

  • Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and website usage data. This helps us improve our website functionality and enhance your shopping experience.

2. How We Use Your Information

  • Order Processing: We use the personal information you provide to process your orders, communicate with you about your purchases, and deliver your products.
  • Customer Service: Your information helps us respond to your inquiries, resolve any issues, and improve our customer service.
  • Marketing: With your consent, we may send you promotional emails, updates, and special offers. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
  • Website Improvement: Non-personal information helps us analyze website traffic, improve functionality, and provide a better user experience.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement various technical, administrative, and physical safeguards to protect your data from unauthorized access, loss, misuse, or alteration. All payment transactions are processed through secure payment gateways.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who help us with order fulfillment, payment processing, shipping, and marketing. These third parties are obligated to keep your information confidential and only use it for the purpose of providing services to Nexasonali.

We may also disclose your information if required by law, such as to comply with a subpoena or other legal process.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and improve the functionality of our site. Cookies are small files stored on your device that allow us to remember your preferences, items in your cart, and other session details.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of some parts of our website.

6. Your Rights

  • Access and Correction: You have the right to request access to the personal information we hold about you and to correct any inaccuracies.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations we may need to retain data for.
  • Opt-Out: You can opt out of receiving marketing emails or newsletters from us at any time.

To exercise these rights, please contact us at info@nexasonali.com or call (972) 686-1181.

7. Third-Party Websites

Our website may contain links to third-party websites. Please note that these websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of those sites before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

  • Email: info@nexasonali.com
  • Phone: (972) 686-1181
  • Address: 3753 Casa Del Sol Ln, Dallas, Texas (TX), United States